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Important News

Regarding the issue of being unable to access the "L-eye monitoring screen"

2024/08/07

To all L-eye monitoring screen users


Thank you for using our products.

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This issue has now been resolved.
We sincerely apologize for any inconvenience caused.
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Since August 7, 2024,
some users have been unable to access the "L-eye monitoring screen"
and an error screen is displayed.

You can view the screen by following the steps below.
We apologize for the inconvenience, and we appreciate your cooperation in taking action.

■Error screen image
forbidden240807.png

■Solution
Please delete the part of the URL displayed
in the address bar of your browser (after login/ or monitor/) and try logging in again.
taisaku240807.png
Corrected sample URL
https://services.energymntr.com/megasolar/お問い合わせ番号/login/
https://services.energymntr.com/megasolar/お問い合わせ番号/monitor/
*The inquiry number varies depending on the case.